Acne Treatment Plan with Diana: Client Case Study of Angelica

Skin journey prescribed by Diana. 

Diana is one of Face Plus Medispa’s most experienced dermal and laser therapists. She works out of our Bankstown Boutique and has a loyal following of clients. Diana is a kind and gentle presence and often new clients with longstanding skincare issues gravitate towards her because of her maternal nature.

Recently, Diana helped a young, university student with her ongoing acne issues. Angelica came to Diana extremely stressed about the state of her skin.

After a thorough skin consultation, they worked on a treatment plan both in clinic and at home. Within four months her skin was transformed. I interviewed Diana about Angelica’s treatment plan and skin repair process.

What was Angelica like when you first met her?
I still remember the first time I met Angelica. She came in for her skin consultation with her mum. Immediately, I could sense how distressed she was. When I was talking to her about her skin she was completely on edge.

Where did you start in your consultation?
I wanted to get a sense of who Angelica was as a person. We ran through her lifestyle. She’s a busy university student. A beautiful, sensible young lady. I could tell that Angelica’s skin issues was not due to an unhealthy lifestyle. My only concern was how stressed she was about her skin…. which is a big contributing factor with breakouts.

What was her current skin care regime like?
She had a basic skin care regime, which isn’t necessarily a bad thing. She was using UltraCeuticals which is a skin care brand we stock, however, I didn’t think that the products were suitable for her skin. She was recommended the product at another clinic and I don’t think they took the time to match the product to her skin’s needs. She had very sensitive skin and I thought the product choices from that range were too harsh for her.

What did you recommend instead?
We needed to get her to start using products with Enzymes. Enzymes have a foundation in healing the skin. They are nurturing and work from the inside out. They are made from spelt, so naturally formed which is important. Spelt based enzymes work to release the blockages made by the blackheads.

Were blackheads her main concern?
Yes. but she also had milia and acne (some of it was cystic acne). I could see on her skin that the concentration of these types of bacteria would mean that the process wouldn’t be easy, but I knew she was going to listen to me because she was determined to see results. We also moved her onto prescription homecare and she was so diligent with her routine.

What was her course of treatment?
We alternated between the amazing enzyme facials and our herbal phyto peels. We also did extractions for her during her treatments. As a result of this, we made sure we finished each treatment with 20 minutes of LED light therapy. (Otherwise known as Omnilux)
Initially she had lots of pustule acne so we made sure to use the blue light setting. this helps to kill and de-neutralise the bacteria. Over time though, when her skin had started to settle, we moved onto the red light. This was great to help heal her acne scarring and pigmentation. It’s also amazing for promoting cell renewal and building collagen and elastin so that the skin becomes stronger. Our focus was to make her skin really healthy so it could cope with more free radical damage in the future.

What products did she take home for her skin regime?
I prescribed Angelica the Dr. Spiller Cucumber Cleanser and Toner.
For her skin type her previous products were stripping her skin of their natural oils and it resulted in her skin becoming angry and red. Angelica’s skin required a really gentle skincare routine
As Angelica is a university student I wanted to keep her ‘at home routine’ simple. I encouraged her to use a cleanser, toner, moisturiser and on occasion a gel to help combat the oils that the acne produces on the skin. The gel is called Acnoderm and is also from the Dr. Spiller range. It really helps with congestion and blackheads.

How long did this treatment process take?
Between four to six months. In that time I saw her roughly eight times. Between visits she made sure to keep up the routine that I set out for her.

Where do you think her acne came from?
It was hormonal but what aggravated it was the stress. She was stressed about her degree but also about her skin. She was crying in her first consultation. I don’t think we realise how damaging bad skin can be to someone’s mood and self-esteem. I was so happy for her though, because by the second treatment she was starting to see visible results. This was the kind of positive encouragement she needed to keep going with my course of treatment, both in clinic and at home.

What is her skin like now?
It’s amazing. She still comes to see us every six weeks or so for her “facial fix” as she likes to call it. She’s a really happy, beautiful young lady. She’s all smiles now. She was not smiling like that in the beginning. It’s really lovely to see the impact and difference it’s made on her.
 

Visit one of our clinics and experience a thorough skin assessment: 
Call: 02 8897 0000
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